Your Patients.
Our Priority.

Meet The Team

Medication Review® is a company run by pharmacists. Pharmacists committed to the success of your patient care needs.

Behind Every Great Company is a Great Team

Here's Ours...

Photo of Douglas Crafton

K. Douglas Crafton, RPh

Founder and Chairman of The Board

Mr. Crafton, Founder and President at Medication Review has unparrelleled experience in healthcare sales, medical office practice management, pharmacy practice and ownership. He is the driving force behind the creation of Medication Review.

As a graduate from the College of Pharmacy at Washington State University, he has blended his passion for pharmacy with extensive entrepreneurial skills and a continuation of professional development.

He is the former CEO of Inland Northwest Orthopedic Institute, as well as the former co-owner of a retail pharmacy and home healthcare company. Prior to starting Medication Review, Mr. Crafton was a Clinical Pharmacist of the Adult Psychiatric Unit for Eastern State hospital.

Now Mr. Crafton serves as an Adjunct Clinical Instructor with the College of Pharmacy at Washington State University. He was the 2010 Washington State University College of Pharmacy Preceptor of the Year. 

Steve Bagdon

Chief Operating Officer

Steve Bagdon, Chief Operating Officer at Medication Review, provides expertise in the operational workflow, cost containment, department profitability, income to debt ratio, and staff sizing.

Before joining Medication Review in 2017, Steve worked at the Arthur Anderson Consulting Firm (New York, NY), followed by 17 years at Guardian Life Insurance. Specializing in project management, information technology for emerging technologies, cost containment and budgets, he has held CEO, CFO, COO roles throughout his 30+ year career.

Now he leverages his expertise to move Medication Review forward. He is a certified trainer in the Steven Covey Time Management Matrix as well as an Operational Consultant.

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Laura Cummings


Laura Cummings joined Medication Review, Inc. in September 2015 as the Corporate Controller. She has a vast range of experience including over 20 years in the banking industry, 10+ years in construction management, and, prior to joining Medication Review, 6 years as inventory accountant for a local beer distributor, King Beverage. Mrs. Cummings holds a BA in Business from Eastern Washington University.

Nancy Huettl

Director of Human Resources

Nancy Huettl, Director of Human Resources at Medication Review, supports both retention and hiring needs and strategies. Nancy has worked in various capacities in the healthcare industry bringing over 23 years of expertise to her current role.

She also provides leadership to a local non-profit organization focusing on children with special needs access to the resources and support for social and health improvements. As Director of Human Resources, she collaborates with executive leadership to define and carry out the company’s goals. Under Nancy’s leadership Medication Review’s employee base has grown by net +30%.

Jeanette Bidondo

Director of Pharmacy Services



Jeanette Bidondo, Director of Pharmacy Services at Medication Review has spurred several aspects of this business.

Jeanette received her PharmD degree from Washington State University’s College of Pharmacy in 2009. As a Doctor of Pharmacy, she has 10 years of experience as a clinical pharmacist and pharmacy manager in the telepharmacy, rural hospital and retail setting.

During her tenure at Medication Review, she has served as Director of Telepharmacy, Pharmacist in Charge at a Pharmacy Management facility, and most recently as Director of Pharmacy Services.

Kevin Walker

Director of Sales

Kevin Walker, Director of Sales, has a passion for rural healthcare and finding ways to utilize technology to improve patient care. He is a Yakama Nation descendant and was raised on the reservation in Toppenish, Washington. After finishing his PharmD, he pursued additional training and completed a specialty residency in geriatrics. Dr. Walker has been an instructor and guest lecturer at multiple universities, consulted at long term care and assisted living facilities, and has held leadership roles as the director of clinical development and director of pharmacy at several critical access facilities in Washington.

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