About Us

Your Patients, Our Priority.

Medication Review is committed to partnering with medical facilities to offer a new caliber of service. 

Our Mission

Our Vision

Medication Review enhanced patient care through innovative technology and collaborative relationship to ensure safety, improve patient outcomes, and promote growth. 

To build synergies that expand the reach of pharmacy services and expertise everywhere. 

Core Values


We adapt to deliver consistent and reliable service throughout every climate.


We work together with our clients, partners, and each other to reach new levels of healthcare service. 


We are dedicated to our mission, our vision, and our work at hand. 


We foster trust, transparency, and empathy in our actions and our work. 

Meet the Team

Photo of Douglas Crafton

K. Douglas Crafton, RPh

Founder and Chief Pharmacist Officer

Mr. Crafton, Founder and President at Medication Review has unparalleled experience in healthcare sales, medical office practice management, pharmacy practice and ownership. He is the driving force behind the creation of Medication Review.

As a graduate from the College of Pharmacy at Washington State University, he has blended his passion for pharmacy with extensive entrepreneurial skills and a continuation of professional development.

He is the former CEO of Inland Northwest Orthopedic Institute, as well as the former co-owner of a retail pharmacy and home healthcare company. Prior to starting Medication Review, Mr. Crafton was a Clinical Pharmacist of the Adult Psychiatric Unit for Eastern State hospital.

Now Mr. Crafton serves as an Adjunct Clinical Instructor with the College of Pharmacy at Washington State University. He was the 2010 Washington State University College of Pharmacy Preceptor of the Year. 

Scott Wetzel

Chief executive Officer & Chairman of the Board

As CEO of Medication Review, Scott Wetzel brings 30+ years of business expertise to the pharmacy and medical sector. 

His expertise includes diverse executive and consulting experience in the high-tech and real estate industry. Now, Mr. Wetzel is responsible for the development, operations, services activities and growth of Medication Review.

He leads with a client centric approach. Scott’s ambition is to deliver value to Medication Review’s current and future partners, as well as spur initiatives that advance this sector through technology and best-in-class service. 

In addition to his work at Medication Review, Scott is the owner and operator of Windermere Services Mountain West and several Windermere Real Estate brokerages in the greater Spokane area.

Steve Bagdon

Chief Operating Officer

Steve Bagdon, Chief Operating Officer at Medication Review, provides expertise in the operational workflow, cost containment, department profitability, income to debt ratio, and staff sizing.

Before joining Medication Review in 2017, Steve worked at the Arthur Anderson Consulting Firm (New York, NY), followed by 17 years at Guardian Life Insurance. Specializing in project management, information technology for emerging technologies, cost containment and budgets, he has held CEO, CFO, COO roles throughout his 30+ year career.

Now he leverages his expertise to move Medication Review forward. He is a certified trainer in the Steven Covey Time Management Matrix as well as an Operational Consultant.

Laura Cummings


Laura Cummings joined Medication Review, Inc. in September 2015 as the Corporate Controller. She has a vast range of experience including over 20 years in the banking industry, 10+ years in construction management, and, prior to joining Medication Review, 6 years as inventory accountant for a local beer distributor, King Beverage. Mrs. Cummings holds a BA in Business from Eastern Washington University.

Nancy Huettl

Director of Human Resources

Nancy Huettl, Director of Human Resources at Medication Review, supports both retention and hiring needs and strategies. Nancy has worked in various capacities in the healthcare industry bringing over 23 years of expertise to her current role.

She also provides leadership to a local non-profit organization focusing on children with special needs access to the resources and support for social and health improvements. As Director of Human Resources, she collaborates with executive leadership to define and carry out the company’s goals. Under Nancy’s leadership Medication Review’s employee base has grown by net +30%.


Jeanette Bidondo

Director Of pharmacy services

Jeanette Bidondo, Director of Pharmacy Services at Medication Review has spurred several aspects of this business.

Jeanette received her PharmD degree from Washington State University’s College of Pharmacy in 2009. As a Doctor of Pharmacy, she has 10 years of experience as a clinical pharmacist and pharmacy manager in the telepharmacy, rural hospital and retail setting.

During her tenure at Medication Review, she has served as Director of Telepharmacy, Pharmacist in Charge at a Pharmacy Management facility, and most recently as Director of Pharmacy Services.

Dayna Kathan

National Sales Manager





Dayna Kathan is a Seattle native and WSU alumna (Go Cougs!). She got her start in healthcare sales in the Medical Device Industry. Dayna chose the road less traveled and entered the competitive world of spine sales. 

She thrived in the high-pressure and challenging environment. In her four years in spine, Dayna broke glass ceilings and consistently displayed a trace record of success. She decided she wanted to get out of the OR and into the next phase of her career, so she moved onto capital equipment sales, where she polished her understanding of an end to end complex sales process. Dayna disrupted her organization by quickly becoming a top performer. 

Dayna brings big energy and enthusiasm to everything she does and looks forward to what’s next. 


Nathan Wende

Director of Clinical Pharmacy Services

Nathan came to Medication Review in 2018 and offers Renewals, Warfarin/INR Management, Complex Medication Management, along with Acute Surgery Center Monitoring. 

He graduated in 2001 from Idaho State University with his PharmD. He has worked for Sacred Heart Medical Center, Group Health (Kaiser) and Community Health Association of Spokane. Throughout his career he has focused on clinical programs, including Warfarin Management, High Risk Medications in the Elderly and High Risk Cardiovascular clinics to increase the effectiveness of patient therapies. 

Victoria Gibson

Operations and Marketing Manager





 Tori (Victoria) Gibson manages several key functions within Medication Review, specializing in business operations, project management, marketing, and internal affairs.Starting her career as a Pharmacy Technician and Account Manager in longer-term care, Tori’s knowledge of the medical field combined with her business experience enables her to best serve Medication Review’s clients and employees. 

Now going on her sixth year with Medication Review, she continues to work with the team to better our services to solve the most challenging problems our customers are facing. 

In her free time, Tori enjoys spending time with her son exploring the Pacific Northwest. 




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